Terms of Service
Last updated: May 04, 2025
These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the website and services operated by AfricAI54 (Pty) Ltd (“AfricAI54”, “we”, “us”, or “our”). By using our services or visiting our website (www.africaitr.com), you agree to be bound by these Terms.
1. Who We Are
AfricAI54 (Pty) Ltd is a South African company providing digital solutions including CRM setup and management, website development, and AI-powered digital marketing services for businesses across Africa.
2. Use of Our Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services:
- In any way that violates applicable laws or regulations
- To infringe on the rights of others
- To transmit harmful or malicious code
- To send spam or unsolicited messages using our tools
3. Account Registration and Access
To access certain services, you may be required to register an account or provide information through forms or booking pages. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Service Agreements & Deliverables
All services provided by AfricAI54 are subject to a separate service agreement, proposal, or statement of work. These documents will define timelines, pricing, deliverables, and expectations. By accepting our proposal, you agree to the specific terms outlined in that engagement.
5. Payments & Billing
Fees for services are due as outlined in your service agreement or invoice. Late payments may result in service interruption or suspension. All payments are processed securely, and AfricAI54 does not store sensitive payment data on its own servers.
6. Cancellations & Refunds
You may cancel ongoing services with written notice in accordance with your agreement terms. Refunds are not provided for work already delivered or services that have commenced unless otherwise stated in writing.
7. Intellectual Property
Unless stated otherwise in your agreement, all content, branding, code, and creative work produced by AfricAI54 remain the intellectual property of AfricAI54 until full payment has been received. Once paid in full, ownership of final deliverables (such as websites or campaigns) may be transferred to the client, excluding any third-party licensed tools or platforms.
8. Third-Party Tools & Integrations
Our services may rely on third-party platforms (e.g., GoHighLevel, Meta Ads, Google Analytics). Your use of those tools is also governed by their respective terms and policies. AfricAI54 is not responsible for disruptions caused by third-party changes, outages, or suspensions.
9. Privacy & Data Protection
By using our services, you consent to our data handling practices described in our Privacy Policy. You are responsible for ensuring that any data you provide to us complies with applicable privacy laws, including POPIA (South Africa) and GDPR (EU), where relevant.
10. Limitation of Liability
To the fullest extent permitted by law, AfricAI54 will not be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use our services. Our total liability is limited to the amount you paid us for the services directly causing the issue.
11. Termination
We may suspend or terminate your access to services at our discretion, especially if you violate these Terms, fail to pay, or engage in unlawful activity. In such cases, all outstanding balances remain payable.
12. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top. It is your responsibility to review the Terms periodically. Continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be handled in South African courts or a mutually agreed dispute resolution process.
14. Contact Us
If you have any questions about these Terms, you can reach us at:
- Email: privacy@africai54.com
- Address: 3 Liliput Place, Gallo Manor, 2157, Johannesburg, South Africa